Customer Engagement

Using your database of customers, Hyper Hyper Marketing creates a simple Customer Engagement strategy to gauge the sentiment of your customers.

The results of this activity will act as a guide for the ongoing communication strategy for future messaging to increase the Lifetime Market Value of new prospects and responders to the marketing campaign.

The objective of the Customer Engagement program to your existing database is to build loyalty and trust with the customer, making it easier to engage in future sales. It involves building rapport over a period of time to achieve this, but once it has been achieved, the Lifetime Market Value of that customer is high – even as a result of advocacy, if not repeat custom.